Privacy Policy

Your Privacy & Security matter to us.
At ProGear4U, we are committed to protecting your privacy and handling every transaction with the utmost security measures in effect. We use the information you supply to process orders and to provide you with the best possible shopping experience. Please read on for more detail about our privacy/security policies.

How does ProGear4U protect customer information?
When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Will ProGear4U disclose the information it collects to outside parties?
ProGear4U does not sell, trade or rent your personal information to others. All information gathered from purchases, surveys, newsletter sign ups and other online activities are used by ProGear4U to track sales, maintain customer service and handle marketing related issues. The only exception to this policy has to do with with our Free-Giveaway Sweepstakes. In the event that we are offering a Free-Product Giveaway Sweepstakes on our site, we do share the contact information of all entries and contestants with the company responsible for providing the Sweepstakes prize.

Safety Guarantee
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Visitors Under 13 Years of Age
ProGear4U does not knowingly collect personally identifiable information online from a child under 13 since our site is not directed at children.

We Do Not Disclose Your Private Online Communications
We honor the confidentiality of our customers’ private e-mail communications with ProGear4U, as well as any profile data you may create.

Your Consent
By shopping with us, you consent to the collection and use of this information by ProGear4U. Sometime in the future if we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we may collect, how we use it, and under what circumstances if any, we disclose it.

Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. Our website requires the use of cookies. Turning off cookies or rejecting the cookie will prevent you from accessing the website.

In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at ProGear4U possible and to enhance your overall online experience. ProGear4U will never share your information with any outside parties, groups, services, or entities which are not directly involved with the acceptance and processing of your order. Your shipping information including your name and address will be shared with our shipping provider (UPS, United States Post Office, FedEx). Your name and address may also be accessed by employees of ProGear4U to process, edit, or service your order. Your payment information and other sensitive information will never be accessible by employees of ProGear4U or employees of any shipping provider. We pledge to all our customers to work diligently to protect the information gathered and to seek to use the latest web technologies to provide a safe private shopping experience.

Changes to this Privacy Policy
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of this website.

Tell Us What You Think
ProGear4U welcomes your questions and comments about privacy. To submit, please go to our “Contact Us” page.